AYALA PROPERTY ADMINISTRATION
Ayala Property Administration Corporation (APMC) is a biggest house management firm in the Philippines—both in terms of mixture revenue plus the scope of portfolio. Is it doesn't property administration arm of Ayala Land, which is one of the Philippines' largest and most trustworthy real estate firms. It started out as home Administration Label of Ayala Firm and was spun-off as Insular Building Services in 1976. 23 years ago, we became a wholly-owned subsidiary of Ayala Area, Inc., on this occasion as Ayala Property Administration Corporation. For more than thirty years, we have continued to be the only property manager of Ayala Area, Inc. is actually prime real-estate projects, which includes most of all those developed by Ayala Land, Incorporation. and consequently sold and handed over to new home owners. MISSION
We are inside the property administration to consistently exceed our customers' objectives by providing brilliant facilities, and delivering effective, prompt and innovative providers. We commit to enhance the worth of the homes we deal with and acquire a fair go back to our shareholders. �
We know that our staff are the primary assets with the company. As a result, we focus on their training needs, instill the values of professionalism and reliability, integrity and teamwork, present career possibilities, and praise outstanding functionality. �
We need to contribute to the maintenance of the environment and the advancement the residential areas we are doing business in.
To be the best property management organization in the Thailand, so that when people in business think property managing, they think first and foremost of APMC and the house management criteria set by Company.
CUSTOMER ORIENTATIONThe Customer, our reason for being, is most important in our brains. Everything we do, we do pertaining to the customer: all of us anticipate and respond to his/her ever-changing demands. A customer is someone who needs to be served. We have to share a common mindset, regarding rendering anything to satisfy the needs & expectations of our customers. Those who deal directly with exterior customers function as vital conduits for support groups to appreciate the needs with the external customers and how these are to be achieved. The organization turns into a network of interlocking associations among internal customers and service providers, eventually leading to the satisfaction from the company's best customers. QUALITYQuality is measured by client satisfaction. A quality assistance anticipates and exceeds client expectations; a customer may be an internal or exterior customer. An excellent service has the following characteristics: Quick/Timely Response A quality assistance is one which is provided at the most fortunate time. Value (cost) A quality services delivers the best value for the customer's cash. Features A top quality service provides extras that differentiate the service by competition. Aesthetics A quality service is interesting, distinct and identifiable. Simply by creating service that are an excellent source of and enduring quality, APMC not only since it's a great ALI Part but as well in terms of the personalized assistance it offers, becomes the preferred selection of the market it serves, therefore reinforcing and sustaining our industry command. The APMC brand name, established through the years by providing services of superior quality, is definitely our most critical competitive edge. PURSUIT OF EXCELLENCEPursuit of quality means that there is also a constant pursuit of perfection. Almost all employees conscientiously seek to do the right issues right, the very first time. Since excellence is evasive, it also implies that learning is definitely institutionalized. Lessons are learned in anything that is done; they are really disseminated and taught in front of large audiences; they become component to standard working procedures. Quest for excellence also implies that the organization is acuto enough to modify as the case demands. It is the organization that learns; it is also the...